Fulfillment Policy
Refunds and Cancellation
Thank you for choosing TPR Inc. for your college basketball and football transfer portal subscription needs. Before making a purchase, please review our refund and cancellation policies outlined below.
Refund Policy:
We strive to provide exceptional service and content to our customers. Due to the digital nature of our products and services, refunds are only issued under specific circumstances:
Access Issue: If you encounter technical difficulties preventing access to the subscribed content despite reasonable attempts to resolve the issue with our support team, you may be eligible for a refund. Please contact us promptly at [support email] with relevant details for assistance.
Non-Access Issue: If you have successfully accessed the subscribed content but choose not to utilize it, refunds will not be provided.
Cancellation Policy:
For Scout and Fan subscriptions, you may cancel your subscription under the following conditions:
Within 7 Days of Purchase: Requests for cancellation made within 7 days of the initial purchase will be reviewed on a case-by-case basis. Please reach out to matt@theportalreport.com with your cancellation request and any pertinent information.
After 7 Days of Purchase: No refunds will be provided for cancellations requested after the initial 7-day period.
How to Request Refunds or Cancellations:
To request a refund or initiate a cancellation, please contact our customer support team at george@theportalreport.com. Provide your order details, including the purchase date and subscription type, along with a brief explanation of your request.
Note: Refunds and cancellations are subject to approval and may be processed within a reasonable timeframe. TPR Inc. reserves the right to amend or update this fulfillment policy as necessary.
If you have any questions or concerns regarding our fulfillment policy, please don’t hesitate to contact us at george@theportalreport.com.
Thank you for your understanding and continued support.
